Winner of ASI's People's Choice Award - iMIS App Challenge for Innovation 2019
Connect Systems Global is proud to offer iMIS clients a new integrated product, Connect Call Centre, to take your member calls to a whole new level! Connect Call Centre is a self-service, cloud-based contact centre service that makes it easy for you to deliver better membership and customer service at a lower cost.
Connect Systems Global has leveraged Amazon Connect, the same contact centre technology used by Amazon customer service associates around the world to power millions of customer conversations. The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialised skills required.
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Are you interested in providing world-class member support?
Please contact us for more information or a demonstration.