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Connect for SurveyMonkey helps organisations connect survey responses with iMIS®, so member feedback, preferences and opinions can be understood alongside the wider member record.
SurveyMonkey makes it easy to ask questions and gather responses. But when survey data sits outside iMIS®, valuable feedback can become separated from the people, segments and journeys it relates to.
Connect for SurveyMonkey brings responses closer to the member record, helping your team understand what people think in the context of who they are, how they engage and what they may need next.
Link SurveyMonkey responses with iMIS® contact records so feedback can be understood alongside membership data.
Reduce the time spent exporting, importing and trying to connect survey answers back to the right people.
Use survey responses to support segmentation, reporting, follow-up and a clearer understanding of member needs.
Connect for SurveyMonkey helps your survey data work with iMIS®, so responses, opinions and feedback can become part of the wider member engagement picture.
Link SurveyMonkey responses with the right iMIS® contacts, helping your team understand feedback in relation to real member data.
Understand survey results by member type, status, region, interest area, event attendance or other useful iMIS® fields.
Turn survey answers into clearer next steps, helping teams follow up with the right members, groups or audiences.
Query and report on connected survey insight inside iMIS®, using the tools and dashboards your team already understands.
Once survey responses are connected with iMIS®, they can help your team understand preferences, satisfaction, needs and opportunities across different member groups.
When SurveyMonkey responses are connected with iMIS®, your team can understand feedback by member type, journey, segment and next step, rather than viewing survey results in isolation.
Compare responses by member type, status, region, interest area or other useful iMIS® data points.
Identify responses that suggest a need, concern or opportunity, then support more relevant next steps.
Understand survey answers alongside renewals, event attendance, learning activity, email engagement and calls.
Use connected survey data to spot recurring themes, changing needs and useful opportunities for improvement.
Let’s talk about how Connect for SurveyMonkey could help your team link survey responses to member records, understand feedback in context and turn survey data into clearer engagement insight.