Redeployments
Intrigued by iMIS but feeling you need to "hit the reset button" and redeploy? We’d look to salvage as much as we could from your current deployment but we’d also start with an approach that looks closely at your critical business functions and how your software is aligned with your business objectives and long term plan. We often find layers of unused logic, confusing customisations, SQL Scripting where the logic and results are flawed and reporting that is inaccurate and not relevant to your current business needs.
Support
Connect Systems Global offers comprehensive Help Desk and support services 24 x 7 x 365 for our clients.
Our help desk staff are available from 8 am to 5 pm (UK) with after hours and weekend support available on an as-needed basis.
You can be assured of superior technical, diagnostic, and iMIS expertise when requesting support from the Connect Systems Global Help Desk who will be your point of contact for:
- General troubleshooting for desktops and servers
- Troubleshooting websites
- Report development and support
- Evaluation of your iMIS processes to achieve your business goals
- SQL server admin and support
- Support for all iMIS applications
- Remote training sessions to help you better use your iMIS applications
- Aventri configuration support
- Connect integration support